PT Customer Service Representative

PT Customer Service Representative

National Fitness Partners, the largest Planet Fitness franchise, serves over one million members across 200+ clubs nationwide, creating a Judgment‑Free fitness experience.

Part‑Time:
Starting at $11 per hour.

Hourly increases at 180 days, 1 year, and every 6 months thereafter, based on anniversary date.

We Are:

• Accountable – Self‑starters who pursue excellence.
• Driven – Problem solvers who deliver results.
• Passionate – Positive energy with a real desire to help others.
• Ambitious – Always learning and growing toward success.

Benefits

• Growth opportunities: over 90% of our management team started at entry level.
• Competitive pay and scheduled hourly increases.
• Shift‑differential pay for select shifts.
• PTO for all employees.
• Employee Assistance Program.
• Free employee Black Card Membership.

Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point‑of‑sale system.
• Promote our unique fitness instruction classes (PE@PF) to active and new members.
• Provide a clean, sanitized, and safe club environment.

Seniority Level
:
Entry level

Employment Type
:
Part‑time

Job Function
:
Other

Industries
:
Wellness and Fitness Services