Client Service Representative

Client Service Representative

Are you organized, upbeat, and love making things happen over the phone? Mr. Handyman of Greater Winston-Salem is looking for a confident, sales-savvy Office Professional who can manage calls, book jobs, and create an unbeatable customer experience—every time.

We're growing fast and need someone who thrives in a fast-paced environment, communicates clearly, and knows how to turn a phone call into a scheduled appointment.

What You'll Do:

• Convert Calls Into Customers
• Own the first impression. Answer inbound calls, follow up on leads, and close appointments with confidence and care.
• Keep the Schedule Full
• Book efficiently, route smartly, and stay flexible to ensure our Service Professionals stay busy and on time.
• Set Clear Expectations
• Guide customers through our process, answer questions clearly, and help them feel confident in choosing Mr. Handyman.
• Be a Team Player
• Collaborate with office and field staff to keep everything running smoothly—and have fun doing it.

What You Bring:

• A friendly, professional phone voice
• 2+ years office, customer service, and sales experience
• Great instincts for customer needs and scheduling
• Confidence to lead conversations and close jobs
• Comfort using customer management or scheduling software
• Problem-solving mindset and a sense of urgency

Perks & Pay:

• $17–$20/hr based on experience
• Bonus opportunities
• PTO + Paid Holidays
• 401(k)
• Uniforms provided
• Daytime hours – no nights, weekends, or on-call
• Bi-weekly direct deposit

You'll Love This Job If You:

• Enjoy turning leads into booked jobs
• Like a fast-paced day with variety and challenge
• Are motivated by doing excellent work and seeing results
• Want to be part of a respected, growing company
• Believe great customer service is a craft

Apply Today

If you're ready to be the voice and heartbeat of a top-tier home services company, we want to talk to you. Qualified applicants will be invited to schedule an interview soon after applying.

This role is with a local franchisee of Mr. Handyman, not Mr. Handyman SPV LLC or its affiliates. Franchise owners set all compensation and benefit plans independently.