Retail Banking Associate-CCA

Company Description

At Piedmont Federal, we are dedicated to making a positive impact on our customers and communities. Our Purpose is to open doors for you—whether it is helping to purchase a new home, building savings, or supporting your business with financial services. Guided by our core Values of Being Authentic, Building Caring Relationships, Doing What's Right, Going All In, and Moving Forward, we strive to deliver meaningful and trustworthy service.

Our commitment to these Values sets us apart and drives us to continuously better serve our customers and communities.

The Retail Banking Associate is a full-time, on-site role based in Winston-Salem, NC, focused on delivering exceptional customer service and managing day-to-day branch operations. Responsibilities include assisting customers with banking transactions, providing solutions for financial needs, promoting products and services, and maintaining accurate records. This role requires maintaining high service standards while ensuring compliance with banking policies and regulations.

• Strong interpersonal skills and a passion for delivering excellent customer experiences
• Proficiency in customer-focused service and inventory management
• Outstanding communication skills to effectively engage with diverse customers and team members
• Attention to detail, organizational skills, and the ability to work collaboratively in a team
• Basic knowledge of banking processes is preferred but not required
• Ability to work effectively on-site in a professional environment
• High school diploma or equivalent is required; additional education or certifications in banking or finance are a plus