Communications Specialist III

Communications Specialist III

Location: Clemson, SC

Final date to receive applications: March 11, 2026

Clemson is calling...are you ready to answer the call?

One of the most productive public research universities in the nation, Clemson University attracts and powerfully unites students, faculty and staff whose greatest desire is to make a difference in the lives of others.

Clemson has recently been named a top 25 public college in the country by the Wall Street Journal, a top South Carolina employer by Forbes and a Military Friendly Employer for five years running. Through our research, outreach and entrepreneurial projects, Clemson University and its employees are driving economic development and improving quality of life in South Carolina and beyond.

So,... are you ready?

Receives and interprets information through telecommunication equipment. Dispatches the information received verbally to personnel within the Police, Fire and Emergency Medical Services of Clemson University. Performs fire and medical assistance to the City of Clemson, campus and surrounding counties. Performs other duties as assigned.

• 40% – Essential – Dispatch Communications: Answer all emergency and non-emergency telephone lines, obtain and record pertinent information in the Computer Aided Dispatch (CAD) system regarding the nature and urgency of the situation. Determine appropriate response and expeditiously alert responding emergency response units (Police, Fire or EMS) via radio and/or telephone. Dispatch and direct officers promptly to emergency, fire and medical locations.
  
  Dispatch Parking Enforcement Officer to parking complaints. Ability to work flexible schedules – day and/or night, rotating shifts, holidays, weekends, special events – based on the needs of the department.
• 15% – Essential – System Administration: Operate the National Crime Information Center (NCIC) application to obtain information on drivers’ registration, vehicle registration, boats, guns, articles, missing person, unidentified person, South Carolina Department of Motor Vehicle Information, wanted person, warrants, criminal history checks on suspects; FAA Air Tracing, STORM‑Hurricane Tracking. Enter, modify, clear, cancel, and query records for all of the above transactions.
  
  Adhere to the 10‑minute “Hit Confirmation” messages. Obtain and remain certified within the first six months of employment.
• 15% – Essential – Equipment Monitoring: Monitor an assortment of CCTV’s, observing unusual activities occurring in certain areas of campus and dispatching officers as required. Monitor burglar alarms, fire alarms, local law enforcement channels, hazardous waste information, Clemson University CU Safe Alert (Rave Mass Notification System) and Sky Guard Weather System via online notification. Dispatch officers as required.
• 15% – Essential – Documentation: Maintain documentation on facility and housing maintenance requests, and enter a work order online for the issue. Issue guests temporary parking passes and visitor parking passes per Parking and Transportation Services guidelines. Accept parking fines after business hours. Document key sign‑in and sign‑out for campus buildings and vehicles. Answer and dispatch safety escort calls. Enter lost and found items into system database, and contact owner of the property.
• 15% – Essential – Technical
  
  Skills:
  
  Possess the necessary knowledge to effectively operate the Computer Aided Dispatch (CAD) system, multi‑line telephone system, multi‑channel radio console and other equipment within the Communications Center. Type using a computer keyboard.

• Education/Experience – High School or Equivalent and entry‑level work experience with voice communications systems or central switchboard operations. An associate degree in technical communications discipline may substitute for the required experience.
• SLED NCIC and SCCJA Basic 911 Certification required within 6 months of employment.
• Work Experience:
  
  1+ years.

• Education – 1st Associate's Degree.

• Job Knowledge: Firm working knowledge of concepts, practices and procedures and ability to…