Case Manager - North Charleston

Case Manager - North Charleston

Full Time

JR-10062

Under general supervision they will be responsible for the preparation of child support cases for Family court; performance of activities in the courtroom under the supervision of DSS attorneys; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed.

• 30% - COMMUNICATIONS & CORRESPONDENCE:
  Communication with other units within the Office of Integrated Child Support Services and other components within the Department of Social Services; adds support order data to IVD system, as well as financial information to ensure distribution of collections.
• 25% - MAINTAINS & EVALUATES:
  Maintains case records, case narrative recordings written and electronically (into agency designated system) for documentation and auditing purposes as required by agency policy in a timely and accurate manner. Maintains control of assigned caseload; responsible for identifying and making recommendations on problems with the child support system and participating in the solutions. Examples of possible areas would be service of process and scheduling of cases.
• 25% - SERVICES & SUPPORT:
  Refers appropriate non‑custodial parents to the SNAP Employment and Training program. Interprets child support services programs to clients, general public, and to the community as needed. Provides services in accordance to agency policy and procedure.
• 20% - PREPARES CASES & INTERVIEWS:
  Conducts interviews with custodial parents for paternity cases, interstate support cases, and other cases as necessary. Ensures personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment and data. Other duties as assigned by supervision.

A high school diploma and relevant program experience. A bachelor's degree may be submitted for the required program experience.

Location:

North Charleston, SC

Expected Salary Range: $40,000 - $42,000

Job Code: GA40

JOB KNOWLEDGE:
Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations.

SUPERVISORY RESPONSIBILITIES:

Not responsible for supervising employees.

BUDGETARY RESPONSIBILITIES:
Fiscal responsibilities for the department's budget, including but not limited to financial planning and managing fund allocation.

None

None

Standard

Hours:

37.5

Expected Salary Range: $37,200.00 - $48,300.00

Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

Normal Operations – Required to follow emergency facility closure and modified operations directives, and not normally expected to work on‑site during emergency situations.

Pickens, SC

Open until filled.

MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

Veteran Preference:
South Carolina provides employment preference to eligible veterans for qualifying full‑time permanent positions. To be considered, applicants must meet the minimum qualifications, have been discharged under honorable conditions, and indicate their veteran status in the application by uploading a DD‑214 for confidential review. A request for Veteran Preference can be made via the application process. Please contact hrjob with any questions or issues.

Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status.