District Asset Protection Mgr

** Key Responsibilities*
* + Partners with the District Manager and store leadership to drive execution of store operating systems, policies, procedures, and processes. Works directly with district and store leaders to create a strategy and action plan that will address opportunities to improve the customer experience while controlling expenses and maximizing margins.

+ Responsible for teaching and training of store operations managers throughout the organization on all aspects of their role.

+ Builds relationships and effectively collaborates with key internal and external stakeholders, including Regional, District, Store leadership teams and city officials.

+ Manages, hires, and develops a diverse team of hourly and salaried asset protection professionals within a multi-store geographical area.

+ Trains, assists with, and manages investigations, conducts interviews, and supports post-prosecution activities.  Must professionally represent Lowe's in court and be skilled in handling depositions and other hearings.

+ Identifies and provides appropriate action steps to address internal or external theft / Organized Retail Crime concerns.

+ Leads and directs teams during emergency response situations, crisis management and civil unrest within a multi-store environment.

+ Provides candid feedback and mentorship to team members, AP & store leaders to encourage growth and greater responsibility.

+ Owns, forecasts, and manages multiple financial accounts in assigned stores for key controllable expenses (e.g. shrink, general liability, OSHA Recordable Rates, payroll, security, cash overages/shortages, price adjustments).

+ Trains store personnel on proper reporting procedures and evaluates district-wide compliance with all safety, security, and hazmat-related administrative documentation requirements.

+ Coaches and develops associates around the processes and tools that have a direct impact on the customer experience.

+ Partners closely with Store and Asset Protection leadership to identify, escalate, and resolve complex facilities and maintenance issues that impact safety, operations, and customer experience.

+ Performs store visits and reviews independently and in partnership with district leaders leveraging tools to improve performance, execution, and efficiencies.

+ Influences store operations by driving adoption, execution, and continuous improvement of operational programs and system enhancements, ensuring alignment with business priorities and measurable impact at the store level.

+ Analyzes safety reporting to identify trends and help stores implement plans based on root cause analysis.

+ Analyzes data and reporting to identify shrink-related issues, root causes, and trends within the district and works with store management, AP/Safety staff, and district-level teams to address issues and trends.

+ Review, validate and provide direction on critical operational processes that have an impact on in-stock levels and inventory accuracy including but not limited to Freight flow, IRP, down-stocking, and cycle counts.

+ Delivers consistent reporting, provides trend analysis, and supports the stores in the creation and deployment of plans to improve their financial performance.

+ Analyzes facilities-related P&L line items and exception reporting to identify cost drivers; partners with Store Managers and ASMs to influence behaviors that reduce controllable expenses and improve financial performance.

+ Executes facilities emergency response protocols, including assessment, coordination, and communication, to support stores during critical incidents.

** Required Qualifications*
* + Bachelor's degree Bachelor's degree in Business, Criminal Justice, Risk Management, or a related field strongly preferred, or equivalent years of experience in lieu of education requirement, if applicable

+ 7 years of multi-store big-box retail experience

+ Demonstrated experience analyzing and using varied sources of data to understand underlying drivers of complex problems

+ Experience working closely with cross-functional teams.

+ 1+ years of direct or indirect leadership experience

** Preferred Qualifications*
* + 10 years of multi-store retail experience

+ Experience working in an omni-channel retail environment

+ Demonstrated experience analyzing business documents (P&L, exception reports, etc.)

+ Experience conducting quality reviews and audits

+ Experience in using physical security systems (CCTV, EAS, etc.)

+ LPC-Licensed Professional Counselor LPC/LPQ qualification

+  Completion of certified interview and interrogation training programs (e.g., Wicklander-Zulawski or Reed training)

** About Lowe's*
* Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C.,…