Client Service Representative​/Receptionist; Part-Time

Mt. Yonah Animal Hospital is seeking a compassionate, organized, and energetic Client Service Representative (CSR) to join our team. As the first point of contact for our clients and patients, the receptionist plays a vital role in creating a welcoming, supportive, and professional environment for both pets and their families.

• Greet clients and patients warmly and professionally.
• Answer multi-line phones and respond to inquiries courteously.
• Schedule appointments efficiently and accurately.
• Check clients in and out while maintaining accurate records.
• Communicate hospital policies, treatment plans, and follow-up instructions clearly.
• Maintain accurate electronic medical records.
• Process payments and balance cash drawer daily.
• Handle prescription refill requests and client communications.
• Coordinate with doctors and technicians to ensure smooth appointment flow.
• Maintain a clean and organized reception and lobby area.

• Previous veterinary or medical front desk experience preferred.
• Strong customer service background required.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer proficiency (veterinary software experience a plus).
• Compassionate, dependable, and professional demeanor.

• Ability to sit, stand, and walk for extended periods.
• Ability to lift up to 30 pounds occasionally.
• Comfort working in an environment with animals of all sizes and temperaments.

Rotating Saturdays and 1-2 weekdays

At Pet Vet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals
, including 1700+ veterinarians
, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy
, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, Pet Vet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

You care for pets. We care for you. Pet Vet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

Pet Vet respects your privacy and is committed to protecting your personal information. Please see our privacy notice for additional information about our data practices.