Coordinator of Alumni Affairs

Essential Duties and Responsibilities

Event Coordination and Alumni Engagement (40%)

• Assist with planning, coordinating, and implementing alumni engagement events such as Homecoming, reunions, alumni chapter programs, receptions, and special university events.
• Coordinate event logistics including venue arrangements, catering, vendor coordination, supplies, and event setup.
• Manage event registration processes and attendee communications.
• Assist with promoting alumni programs through email communications, social media, and alumni outreach.
• Provide on-site event support including registration management, guest services, and coordination with staff and volunteers.
• Assist with tracking attendance and preparing post-event reports to evaluate engagement and participation.
• Assist with the administration and promotion of the Delta State University Alumni Association membership program.
• Maintain accurate membership records, renewals, and payments in Raiser’s Edge.
• Respond to alumni inquiries regarding membership benefits, renewals, and engagement opportunities.
• Coordinate membership mailings, welcome packets, recognition items, and acknowledgments.
• Support initiatives designed to grow alumni participation and enhance the member experience.

Administrative Support (15%)

• Provide administrative support for the Alumni Affairs Office, including scheduling, correspondence, and office coordination.
• Serve as a primary point of contact for alumni inquiries via phone, email, and in‑person communication.
• Prepare reports, correspondence, and documents for internal and external audiences.
• Process departmental expenses and assist with maintaining records related to budgets and operations.

Alumni Database Support (15%)

• Maintain and update alumni records in Raiser’s Edge to ensure accurate contact and engagement information.
• Perform data entry and assist with maintaining data quality and record accuracy.
• Generate mailing lists, reports, and data exports to support alumni communications and events.
• Work with Advancement Services to support data integrity and compliance with university privacy standards.

Alumni Board of Directors Support (5%)

• Coordinate meetings for the Alumni Association Board of Directors and its committees.
• Prepare meeting agendas and supporting materials.
• Record, prepare, and distribute meeting minutes.
• Assist with communication and coordination between board members, committees, and Alumni Affairs staff.

• Two (2) years of administrative, event coordination, or engagement‑related experience; higher education or nonprofit experience preferred.
• Proficiency with Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
• Experience with Raiser’s Edge or a comparable CRM system preferred.
• Excellent communication, organizational, and customer service skills.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines with attention to detail.
• Ability to work occasional evenings or weekends to support university and alumni events.
• Willingness and flexibility to travel occasionally for alumni programs or university‑related events.

• Experience planning events or coordinating programs.
• Familiarity with alumni relations, membership programs, or constituent engagement.
• Experience using email marketing platforms and social media tools to promote events and programs.
• Ability to build and maintain positive working relationships with alumni, volunteers, and campus partners.
• Demonstrated initiative, professionalism, and commitment to excellent customer service.

Salary:
Commensurate with experience, qualifications, and university’s resources.

Delta State University is an Equal Employment Opportunity/Affirmative Action employer.

Delta State University is committed to maintaining a learning and working environment free from sexual and gender‑based discrimination or harassment. Our goal is for all to have equal access to the many great services and opportunities we offer. For more information, or to report an incident, see https://(Use the "Apply for this Job" box below). or email titleix.