Cash Representative

Job Title:

Cash Application Representative

The Cash Application Representative plays a key role in consolidating accounts receivable and cash application activities for multiple business groups. This position focuses on accurately applying cash using Excel and an internal ERP system, supporting a transition to SAP, and managing collections and dispute resolution to ensure timely and accurate customer account management.

• Apply customer payments accurately within the internal ERP system, ensuring all cash is correctly posted to the appropriate accounts.
• Use Microsoft Excel to track, reconcile, and analyze cash application data and accounts receivable information.
• Support the transition to SAP by helping clean up existing data, resolving discrepancies, and preparing accounts for the new system.
• Handle collections activities via email and phone, following up with customers on outstanding balances and payment status.
• Manage and resolve customer disputes related to invoices, payments, and account balances, ensuring timely and professional resolution.
• Collaborate with internal stakeholders to clarify payment issues and maintain accurate accounts receivable records.
• Maintain a high level of attention to detail in all cash application and collections activities to minimize errors and ensure data integrity.
• Communicate clearly and professionally with customers and internal teams, documenting all interactions and outcomes.

• 3–5 years of hands‑on cash applications experience.
• Experience in accounts receivable processes, including payment posting and reconciliation.
• Proficiency in Microsoft Excel, including strong skills in organizing and analyzing financial data.
• Experience performing collections activities via email and over the phone.
• Proven ability to troubleshoot and resolve payment and invoice disputes.
• Strong attention to detail with a focus on accuracy in financial records.
• Effective written and verbal communication skills for interacting with customers and internal teams.

• Experience working with ERP systems for cash application and accounts receivable.
• Ability to support system transitions, such as moving from a homegrown ERP to SAP.
• Strong organizational skills to manage multiple accounts and tasks simultaneously.
• Comfort working in a fast‑paced environment where priorities may shift during a system implementation.
• Professional, customer‑focused approach to collections and dispute resolution.

This role is based in an industrial hose building with a business casual dress code. The work schedule offers flexibility within standard business hours, typically between 8:00 a.m. and 5:00 p.m. You will work with a homegrown ERP system and Microsoft Excel on a daily basis, and you will support the upcoming transition to SAP. The environment is collaborative and focused on preparing systems and data for a major technology upgrade while maintaining accurate and efficient accounts receivable operations.

This is a Contract to Hire position based out of Cleveland, OH.

The pay range for this position is $20.00 - $20.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and…