Office Administrator

Fostering Hope is a Cleveland-based non-profit organization dedicated to enriching the lives of children in foster care and residential treatment. Through joyful experiences and evidence-based programs, Fostering Hope empowers children who are impacted by foster care to discover their sense of self. Our mission is centered on creating meaningful and memorable opportunities for these children, allowing them to thrive in their personal growth and development.

The Office Administrator serves as the primary front-office and administrative support rolefor Fostering Hope, ensuring smooth daily operations, accurate financial and donor records, and a welcoming environment for staff, volunteers, and partners. This position requires strong comfort with technology, software systems, and data accuracy, particularly related to bookkeeping, donations, and in-kind gift tracking. The ideal candidate is highly organized, detail-oriented, and confident navigating multiple systems in a mission-driven nonprofit environment.

Solon, Ohio

Chief Executive Officer

Part-Time | Non-Exempt

• Answer and route incoming phone calls professionally
• Greet and assist guests, volunteers, donors, and community partners
• Manage incoming and outgoing mail, packages, and program deliveries
• Support logistics for supply drop-offs, pickups, and program materials

• Assist with billing, deposits, and basic bookkeeping functions
• Record and trackcash, check, and electronic depositsin coordination with leadership
• Perform accurate data entry for donations and in-kind giftsinto donor management and accounting systems
• Maintain organized digital and physical financial records aligned with internal controls
• Support invoice processing, expense tracking, and reconciliation efforts
• Navigate and manage multiple software platforms, including accounting, donor management, and office productivity tools
• Enter, update, and maintain donor, volunteer, and financial data with a high level of accuracy
• Support system-based workflows for scheduling, reporting, and documentation
• Troubleshoot basic technology issues and elevate as needed

• Coordinate scheduling for meetings, interviews, and appointments
• Maintain shared calendars and meeting logistics (materials, rooms, virtual links)
• Prepare meeting materials and assist with follow-up documentation
• Monitor and maintain office and program supply inventory
• Coordinate ordering, restocking, and organization of materials
• Assist with organization of office and storage spaces

• Maintain filing systems and records (digital and physical)
• Draft basic correspondence and assist with document preparation
• Provide administrative support for special projects and events as assigned

• Prior experience in an administrative assistant, office coordinator, or similar role
• Demonstrated comfort with technology and software systems
• Experience with bookkeeping, billing, deposits, or financial data entry
• Strong attention to detail and data accuracy
• Proficiency with Microsoft Office and/or Google Workspace

• Experience in a nonprofit or mission-driven organization
• Familiarity with accounting software (e.g., Quick Books) and donor management systems
• Experience tracking donations andin-kind gifts
• Ability to manage multiple priorities and deadlines

• High level of organization and reliability
• Accuracy and consistency in data entry and recordkeeping
• Professionalism and confidentiality
• Strong communication and follow-through
• Comfort working independently within established systems

• Office-based role with frequent interaction with staff, volunteers, and visitors
• Ability to lift and carry light to moderate packages and supplies (up to 10 lbs)
• Occasional evening or weekend hours to support programs or events

Hourly rate: $22 - $24/hour, commensurate with experience

Submit a resume and brief cover letter highlighting relevant administrative, bookkeeping, and systems experience to (Use the "Apply for this Job" box below).