Executive Administrative Assistant

We're hiring an Executive Administrative Assistant to the CEO/VP of Travel Centers of America. Travel Centers of America operates a nationwide network of travel centers serving professional drivers and travelers across the United States, and is a wholly owned subsidiary of bp.

This role is based in Ohio (Cleveland / Westlake) and offers a hydrid in-office working arrangement.

The position supports a highly operational, customer-facing business and is suited to an experienced Assistant who values preparation, clear communication, and getting the details right. The CEO/VP relies on a well-organized executive office and values a professional, respectful working relationship built on trust and clear communication.

Key Responsibilities Act as the primary point of contact for the CEO/VP handling interactions with discretion, professionalism, and good judgment.

Manage complex and frequently changing calendars, proactively prioritizing and adjusting schedules as needed.

Coordinate internal and external meetings and events, including logistics, agendas, minutes, and follow-up actions.

Plan and manage domestic and international travel end-to-end.

Prepare and reconcile expense reports accurately and on time.

Draft, format, and proofread presentations, reports, correspondence, and other executive communications.

Screen and manage incoming communications, prioritizing appropriately and ensuring follow-through.

Support select leadership initiatives connected to the CEO/VP's priorities, including coordination and tracking actions.

Build effective working relationships with senior leaders, teams, and external partners.

Maintain organized document repositories and collaboration tools (e.g., Microsoft Teams).Perform additional administrative and coordination tasks as required.

Qualifications High school diploma required; additional education or professional training preferred.

Minimum of 8 years of administrative experience, with recent experience supporting senior level leaders.

Experience supporting executives in fast-paced environments with competing priorities and frequent change.

Proven ability to manage complex calendars, travel, and meeting logistics using sound judgment.

Strong ownership mindset, with the ability to anticipate needs and resolve issues proactively.

Demonstrated discretion and integrity when handling confidential or sensitive information.

Advanced proficiency in Microsoft Office and collaboration tools (Outlook, Word, Excel, PowerPoint, Teams).Strong organizational skills, attention to detail, and follow-through.

Experience supporting leaders in operational, multi-site, or customer-facing environments preferred.

Ability to work on-site within a commutable distance of the Cleveland / Westlake area.

Why Join Us Travel Centers  of America/bp is a large, established business with a strong operational focus and a clear sense of purpose. We value professionalism, collaboration, and creating an environment where people are set up to do their best work.

This role offers the opportunity to work closely with a senior leader in a well-supported, in-office environment, with competitive pay, a performance-based bonus, and a comprehensive benefits package. We recognise that people have lives outside of work and aim to be clear and fair about expectations while supporting flexibility when business needs require it.