Administrative Assistant II

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Administrative Assistants are an essential part of Cleveland Clinic’s smooth operation, allowing caregivers to focus on patient care and improving coordination between the nursing team, administrative teams and providers. This is an excellent opportunity to collaborate with physicians and nurses in our head and neck surgery department while expanding your knowledge and contributing to the delivery of exceptional patient care, work with management to develop an Individual Development Plan (ICP) and receive coaching to assist you in reaching your goals.

A caregiver in this position works days from 8:00 a.m. – 5:00 p.m. no weekends/ major holidays

• Manage and prioritize multiple assignments simultaneously and effectively such as acting as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.
• Administer calendar and schedule management.
• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
• Provide coverage of other areas such as front end, point of service and registration.
• Coordinate management functions and assist in special projects.

• High school diploma or GED.
• Three years of office experience.
• Experience using Microsoft Office Suite products (Outlook, Word, Excel, and Power Point).
• Completion of on-line Skills Assessment for demonstrated proficiency level.
• Demonstrate exceptional clerical, communication, and organizational skills.

• Associate’s degree.
• Typing proficiency of 35 wpm with accuracy

• Ability to perform work in a stationary position for extended periods
• Ability to operate a computer and other office equipment
• Ability to travel throughout the hospital system
• Ability to communicate and exchange accurate information
• In some locations, ability to move up to 20 pounds

• Follows standard precautions using personal protective.

• Minimum hourly: $16.47
• Maximum hourly: $23.61

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Cleveland Clinic

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