Desk Manager

Cleveland State University
Engaged Learning

Oversees internal office coordination and administrative support, by serving as the first point of contact in the office. Manages scheduling and event coordination for staff and leadership. Processes invoices, purchase orders, reimbursement, and expense reports while assisting with budget monitoring and financial tracking. Assistant with project and program support on administrative tasks. Assists with new employee onboarding. Performs other functionally related duties as assigned.

• High school diploma, GED , or state recognized equivalent.
• Three (3) years of customer service work experience in an office environment.
• Experience with budgeting and financial tracking.

• Associate degree preferably in business administration or related field.
• Experience working in higher education.
• Experience with a purchasing tracking system.

• Effective written and verbal communication skills, organizational skills, and decision-making abilities.
• Excellent interpersonal skills and have a “Customer Focus” attitude and delivery.
• Ability to effectively engage with team members when issues arise to ensure appropriate communication and develop effective resolution plans.
• Ability to meet deadlines and tackle emergencies and difficult situations.
• Ability to multi-task in fast paced environment.
• Ability to maintain budget and billing records.
• Skilled at designing or setting up manual and electronic files.
• Skilled at operating standard office equipment.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint.

PT0703805S

Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://(Use the "Apply for this Job" box below)..html
. Mailed or emailed application materials will not be accepted.

Typically, Monday – Friday, 8:00 AM – 5:00 PM

• * How did you hear about this employment opportunity?
  • Public Job Posting
  • Internal Job Posting
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • CSU Website
  • Other
• If you selected 'Public Job Posting' or 'Other' please provide source.

  (Open Ended Question)

• * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at  if you need accommodation.
  • Yes
  • No
• * Are you able to perform the essential functions of this position with or without reasonable accommodation?
  • Yes
  • No
• * Are you a High school graduate or equivalent?
  • Yes
  • No
  • No Response
• * Do you have (3) years of customer service work experience in an office environment in addition to experience with budgeting and financial tracking?
  • Yes
  • No