Administrative Assistant

Job Purpose and Overview

The Housing Court Administrative Assistant provides clerical and administrative support for the Court.

• Perform clerical duties such as answering the phone, copying, emailing, scanning, faxing, and mailing.
• Communicate via telephone or email with counsel, parties and others.
• Draft simple correspondence.
• Schedule hearings and events in the Court’s case‑management system.
• Prepare and process Court documents.
• Run periodic reports in the Court’s case‑management system.
• Locate Court files, deliver files to and retrieve files from the Clerk’s office.
• Prepare, copy, and assemble materials for Court presentations.
• Assist with off‑site community meetings and presentations.

• High school diploma or equivalent.
• Ability to communicate effectively and professionally, verbally and in writing, to diverse audiences.
• Knowledge of common office practices, procedures, and equipment.
• Proficiency in operating a personal computer and using, or being able to learn, Microsoft Office products such as Word, Outlook, Excel and PowerPoint.
• Demonstrated dependability, reliability, and excellent attendance record.
• Valid Ohio driver’s license, reliable vehicle, and vehicle insurance.
• Must occasionally lift or push items weighing up to 50 lbs.

Additional consideration will be given to applicants who have any of the following: previous experience working in the Court system, prior experience with court case‑management systems.

The qualifications listed above are guidelines for selection. Alternative qualifications may be substituted if considered sufficient to demonstrate the ability to perform the essential duties of the position.

• Ability to prioritize work, work independently without daily direct supervision. Must have good time‑management skills and be highly organized and detail‑oriented.
• Excellent interpersonal skills including the ability to develop and maintain effective working relationships with judges, Court employees, lawyers, outside agencies, businesses, and the general public.
• Ability to maintain sensitive and confidential information.
• Must be conscious of and sensitive to the diversity within the Court’s jurisdiction and be able to interact professionally with this diverse population of people from many different geographic, socioeconomic, religious, racial and ethnic backgrounds on a regular basis.
• Professional appearance and demeanor appropriate for the position and expected of a representative of the Court.
• Patience, objectivity, maturity, effectiveness under stress, initiative, adaptability, and sound judgment.

City of Cleveland provides a variety of benefit options depending on employment status and union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.