Coordinator University Housing

Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $20.68 per hour, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.

The Coordinator for University Housing is primarily responsible for customer care of residential students and the physical environment that houses approximately 5,000 students in 46 buildings. This position will ensure that there is a smooth interface between procedures and people, taking into account the real‑life reality of students. This individual must be able to prioritize and orchestrate logical progressions among project steps, sensitively negotiate and communicate plans and changes, and facilitate adaptations on the spot to plans when unforeseen factors necessitate change.

In addition, the coordinator will provide administrative and financial support.

• Coordinate, prioritize, and integrate projects and processes that impact students and workers in the residence. Act as the primary liaison to internal and external constituents, students, university departments, vendors, and contractors. Contact students and others involved on a proactive basis to ensure a clear understanding of housing projects and their impact on individuals and other processes or projects. Examples of processes include furniture delivery, small‑scale renovations, student emergency relocation, medically‑necessary air conditioner installation, and space transition.
  
  (13%)
• Receive, seek, and address situations in which plans have not progressed as expected and have caused concern or barriers to completing planned projects. Make immediate contact in the case of emergency maintenance situations. Coordinate deliveries, services, maintenance, repairs, and replacement of equipment within the residential facilities as required or directed. Track expenses related to wear and tear, vandalism, and other damage to furniture, fixtures, and equipment.
  
  Coordinate staff clothing allowances for students and full‑time staff. (12%)
• Provide past spending data and forecasted spending patterns to expense and revenue forecasts, annual operating budgets, and five‑year operating budgets, and the management of various major maintenance and capital projects. Ensure payment and accurate record keeping for outstanding bills for capital and maintenance projects under the purview of the residential facilities staff. Communicate with vendors and other university offices in the preparation of and follow‑up on bids, price quotes, contracts, and the purchasing of materials and supplies.
  
  Negotiate, manage, and track contracts with vendors for furniture, fixtures, equipment, appliances, and vendor services such as pest control, laundry, and appliance repair. Track, reconcile, and prepare monthly reports using the housing management software, People Soft, and Excel. (10%)
• Monitor approved major maintenance and capital projects specific to residential buildings in conjunction with the Director of Facilities Services and the Executive Director of Housing, and facilitate regular project meetings to include the appropriate department representatives. (10%)
• Track and maintain a schedule of preventative maintenance activities and replacement schedules, not limited to flooring, paint, furniture, and appliances (10%)
• Purchase furniture for the residential facilities. Recommend furniture project parameters, such as quantity, quality, timing, and projected costs, to project planners. Work with vendor(s) on pricing, availability, and estimated delivery for assigned projects; submit RFP if necessary. Assist the Division of Student Affairs staff with furniture selection by providing examples of fabrics, styles, and options available. Coordinate furniture delivery, assembly, and quality control with vendors and users.
  
  (10%)
• Collaborate with facility and residence life…