Agency Operations Specialist II

Overview

The Agency Appointment Specialist will support the effort to onboard, document and maintain partner agencies, and may include providing support for various other operational functions as needed.

This position is hybrid out of our Cleveland, OH.

• Acceptance and review of new agency applications.
• Review of various state laws, rules and regulations to maintain compliance.
• Utilization of various agency management systems and web-based services.
• Onboard and maintain agency information, including commission changes, product and authority updates, and agency organizational changes.
• Adherence to AmTrust and state authority levels and guidelines.
• Provide necessary information to facilitate state appointments.
• Participate in research and project initiatives as directed by supervisor or manager.
• Perform other duties as assigned by supervisor or manager.

• Highly proficient in Microsoft Office with an emphasis on Excel, Adobe and SharePoint.
• Strong analytical skills; ability to organize data and documents with close attention to detail.
• Strong interpersonal, verbal and written communication skills with ability to interface with all levels of the organization.
• Excellent time management skills.

The expected salary range for this role is $17/hr-$22.75/hr please note that the salary information shown above is a general guideline only. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.

• Medical & Dental Plans
• Life Insurance, including eligible spouses & children
• Health Care Flexible Spending
• Dependent Care
• 401k Savings Plans
• Paid Time Off

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.