Senior Clerk

SENIOR CLERK Examination

Application Open Date: 06/29/2026

Application Close Date: 07/13/2026

SALARY: $18.64 - $23.19 per hour.

This application is not for an immediate opening. By submitting an application you are applying to take a Civil Service Examination for the opportunity to be placed on an Eligible List for a future opening. To learn more about the Civil Service examinations and Eligible Lists, visit the Cleveland Civil Service Webpage: FAQs | City of Cleveland Ohio.

To determine if you qualify to take the examination you must include/attach any required documents (e.g., Resume, Certifications, Driver’s License, etc.) to support that you meet the Minimum Qualifications at the time of submitting your application. Please read the Minimum Qualification section carefully; you may attach PDF or JPEG files.

WRITTEN EXAMINATION
:
The exam may be computerized or a traditional pencil and paper test designed to assess the objectives of the duties and minimum qualifications of the classification.

RESPONSIBILITIES

• Maintain office records and conduct office procedures under general supervision.
• Supervise a small group of employees concerned with routine office work (as required).
• Calculate, prepare, and process bills, invoices, and other financial records according to established procedures.
• Maintain computerized and other office records and logs.
• Perform receptionist duties as needed.
• Perform related work as required.
• Maintain office records and prepare and analyze reports or statements.
• Issue permits and/or licenses in accordance with departmental procedures and regulations.
• Check time reports.
• Distribute cost charges.
• Prepare payrolls.
• Handle complaints and arrange for their resolution.
• Prepare and maintain invoices, purchase orders, and requisitions.
• Keep records of property and supplies.
• Maintain a petty cash account.
• Compile statistical reports.
• Act as information clerk in matters relating to the office.

QUALIFICATIONS

• High school diploma or GED required.
• Three years of full‑time paid clerical experience required.
• Working knowledge of computers and good customer service skills.

REMINDER: Minimum qualifications must be met as of the last day of applications. You must upload supporting documents at the time of submitting the application or email the documents to CS and include the job title in the email.

An applicant who is a graduate of the Cleveland Metropolitan School District (CMSD) and is participating in an open competitive entrance‑level examination, as determined by the Commission, shall receive an additional 5 points upon achieving a passing score. Applicants must provide acceptable proof of graduation from a CMSD school at the time of application to qualify for this credit.

Veterans' preference will be awarded, when applicable, to eligible veterans in accordance with Civil Service Rules 4.40E, 4.40F, and 4.40G. Proof of active service or a DD Form 214 must be presented to the Commission at the time of filing the application for the examination in which credit is sought. If the applicant has received an honorable discharge or a general discharge under honorable conditions, the applicant shall receive an additional 5 points added to the raw score on the examination;

or 10 points are added if the supporting documentation indicates more than 15% service‑connected disability. Only DD Form 214 (long form) or an official armed service document indicating type of discharge or separation and the dates of active service will be accepted as proof of active service.

We are an equal opportunity employer. We do not discriminate on the basis of race, color, sex, national origin/ancestry, military status, disability, age, and religion.