Process Coordinator

This position is located in Cleveland/Independence, OH.Based on experience, skill, and knowledge this position can be hybrid.

Purpose of Position:

The Compliance Monitoring Process Coordinator administers our compliance monitoring engagements and oversees related monitoring processes and controls. This position serves as a Subject Matter Expert by supporting and collaborating on all monitoring activities and assists in implementing the Departments’ duties by monitoring and tracking deadlines, documenting actions, inputting information into relevant databases and maintaining documentation. This position reports to the Supervisor of CMEP (Compliance Monitoring and Enforcement Program) Operations and Standards and delivers results on processes and actions that are completed as required.

Key Responsibilities:

Perform day-to-day activities related to audits, spot checks, and self-certifications, ensuring compliance with internal processes and standards

Prepare, maintain, and update departmental documentation, including reports, policies, procedures, manuals, databases, spreadsheets, and correspondence

Assist in drafting and population of templates for departmental documents and reports; recommend enhancements to reporting methods and content

Identify inconsistencies among audit teams to help correct and create internal controls

Support in preparing agendas, notices, and presentations for any department corporate meetings, presentations, and seminars

Becomes an expert on compliance monitoring processes within Reliability First and industry

Demonstrate solid organizational skills that reflect ability to perform and prioritize multiple tasks efficiently and with excellent attention to detail

Support departmental and personal initiatives to meet established corporate goals and personal development goals

Assist with logistics for internal and external events, including setup, cleanup, meal ordering, and other arrangements as needed

Offer administrative support and coordination to department supervisors, managers, or directors; provide backup support to the Front Desk and other departments as needed

Associate degree in Administrative Science or other related discipline OR No degree with at least 2 years of related experience/education resulting in demonstrated ability to perform the major duties required

Excellent interpersonal skills and ability to build relationships

Proactive approach to problem-solving with strong decision-making skills

Computer skills:
Proficient with Microsoft Office applications, including Word, Excel, Access and Power Point and ability to work in the cloud network

Preferred:

Strong coordination, organizational, planning and scheduling skills
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