Library Technician

MORI Associates and the NASA Communication Services (NCS) contract is seeking a Library Technician to support the NASA Enterprise Library. The role will function as part of a team of librarians, library techs, and other support staff.

• Provide professional and courteous reference services through the library’s customer relations management system (Lib Answers), chat service, email, and in-person interactions.
• Perform accurate searches for bibliographic data and scientific publications in a variety of research databases upon request.
• Organize and export search results with the use of citation managers and other tools.
• Process document delivery and “interlibrary loan” (ILL) borrowing requests from library patrons, including searching for scientific/technical library resources in electronic and print formats.
• Maintain records in accordance with federal record-retention requirements and copyright regulations.
• Perform regular administrative tasks through use of Microsoft 365 and other online office tools.
• Engage in onsite projects and tasks as needed, including collection management, inventories, and circulation.
• Participate in Enterprise Library working groups as time permits.
• Fulfill support tasks in other library service areas assigned.
• Travel as required.
• Lift up to 40 pounds.
• This is a Hybrid work position requiring some on-site work at Glenn Research Center.

• Bachelor’s degree in an appropriate area of specialization from an accredited college or university, one (1) year of relevant experience, and proficiency in oral and written communications; writing and editing; problem solving; and practical knowledge of library or related information services, tools, and methods and procedures.
• High School Diploma/GED Certificate/High School Equivalency Certificate, five (5) years of relevant experience, and proficiency in oral and written communications; problem solving; and practical knowledge of library or related information services, tools, and methods and procedures.

Competitive compensation package, including comprehensive benefits (medical, dental, vision care) and matching funds for 401K plan.

MORI Associates is an EEO/AA/Disability/Vets Employer and complies with E-Verify.