Graduate Academic Support Coordinator

Graduate Academic Support Coordinator

We are looking for a Graduate Academic Support Coordinator to provide administrative and operational support for graduate academic programs in Cleveland, Ohio. This long-term contract position offers the opportunity to work closely with students, faculty, and staff while helping academic and employment-related processes run smoothly. The role is best suited for someone who is organized, responsive, and comfortable managing records, communications, and scheduling in a higher education environment.

This is a one-year contract position with a 40-hour-per-week schedule.

Responsibilities:

• Coordinate graduate assistantship paperwork by preparing agreements, routing documents for approval, and monitoring completion of electronic signatures.
• Guide graduate assistants through onboarding steps, including employment eligibility documentation, and help ensure all required forms are submitted on time.
• Manage routine communications for academic programs by responding to shared inbox messages, preparing correspondence, and maintaining standardized communication materials.
• Maintain accurate student and program records through timely data entry, updates to tracking logs, and organization of spreadsheets and databases.
• Prepare academic support materials such as forms, letters, checklists, and informational documents, including assistance with thesis and dissertation formatting requirements.
• Organize electronic files and shared drive content, maintain document version accuracy, and contribute to improvements in administrative workflows.
• Schedule meetings, student appointments, and review sessions while coordinating calendars for faculty, staff, and committee activities.
• Compile reports and summary information for internal review and provide first-level support to students with questions about deadlines, forms, and academic procedures.
• Assist with orientations, workshops, recruitment efforts, and commencement-related activities, including support for both virtual and in-person events.
• Review graduate applications for completeness, update applicant records, and communicate with prospective students regarding missing materials or next steps.