Coordinator, Benefits

Cleveland State University
Engaged Learning

Cleveland State University ( CSU ) is seeking a Coordinator, Benefits to support the campus as it modernizes human resources and continues to provide a comprehensive range of benefits designed to promote the health, well-being, and financial security of CSU employees and their families.

Position Location Main Campus

FTE 0.60

Provides administrative and front-line employee support for Cleveland State University ( CSU ) employee benefits. Collaborates with carrier partners to uphold financial and data integrity standards. Maintains a high level of confidentiality, exceptional organizational skills, and a strong commitment to delivering responsible support to others. Performs other functionally related duties as assigned.

• High school diploma, GED , or state recognized equivalent.
• Experience in benefits administration.

• Experience with Enterprise Resource Planning ( ERP ) or Human Capital Management ( HCM ) software systems.

• Exceptional interpersonal skills and have a “Customer Focus” attitude and delivery.
• Excellent attention to detail, organization, and time management skills.
• Effective written and verbal communication skills.
• Clearly and effectively conveys information to various audiences.
• Works cooperatively across HR functions, colleges, and departments.
• Ability to handle confidential information with integrity and discretion.
• Ability to provide empathy and professionalism when assisting employees.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint.

Requisition Number PT0703862S