Administrative Assistant

Job Title

Administrative Assistant

The Human Resources Generalist

The Administrative Assistant plays a key role in maintaining an organized and efficient office environment. This entry-level position provides administrative coordination across the organization; supporting managers, employees, and visitors and assists with a variety of clerical tasks. The role also assists with onsite meetings and daily operational needs as they arise.

• Processing all mail and package deliveries, ordering and managing office supplies, and acting as a point person for vendor coordination while following established policies and procedures.
• Answering phones, greeting visitors, and directing inquiries with a positive customer‑centric attitude.
• Organizing appointments, meetings, and travel arrangements for a variety of stakeholders.
• Performing data entry and expense report processing, preparing business correspondence, reports, and presentations as requested.
• Acting as the main point of contact for internal and external clients, visitors, vendors, stakeholders, and outside service providers by delivering timely responses and excellent customer service.

• Providing support with internal and external event planning and coordination, including basic scheduling, setup, and communication tasks.
• Writing, editing, and distributing business memos, reports, emails, letters, and forms while maintaining accurate records in both electronic and physical formats.
• Completing additional entry‑level tasks as assigned.

• Education:
  
  High school diploma or equivalent; associate’s degree preferred.
• Experience:
  
  Prior administrative, clerical, or office assistant experience; experience as a receptionist / front office a plus.
• Technical
  
  Skills:
  
  Basic proficiency in Microsoft Office Suite, including Excel and PowerPoint, familiarity with office equipment, and ability to learn administrative software systems.
• Soft Skills:
  
  Strong verbal and written communication skills, effective time management, attention to detail, and problem‑solving abilities.
• Other:
• Ability to use critical thinking and sound judgment in daily tasks.
• Capable of multitasking, working independently, and maintaining confidentiality.
• Works effectively in a collaborative, team‑oriented environment.
• Able to prioritize and manage multiple responsibilities in a fast‑paced setting.

• Light lifting up to 50 pounds may be required.
• Corporate offices reachable by elevator; should be able to climb stairs in case elevators aren’t functioning.
• General office noise and HVAC.
• Ability to sit and/or stand and operate a computer with the ability to multitask across many software communication and data entry programs while using a telephone device for several hours a day.
• May be exposed to hazardous chemicals, biohazards, etc.
• Candidate must have the ability to maintain punctual daily in‑person attendance.

This is not a remote position and requires in‑office hours Monday through Friday 8:00 a.m. to 4:30 p.m. in the Cleveland office.

$25 – $29 per hour

• 100% employer‑paid medical for single coverage effective on your date of hire and 50% employer‑paid medical for spouse/dependent coverage.
• 100% employer‑paid dental & vision for entire family.
• No cost for employee coverage for Group Term Life, Short & Long Term Disability.
• 4% retirement contribution with employer match.
• Paid Family Leave Program.
• Generous PTO plan & holiday program.
• Flexible work schedule & employee referral program.
• Currency may vary by work state, depth of education & experience, geographic region/territory.

Cleveland…