Administrative Specialist​/Receptionist - Afternoon Shift

The Administrative Specialist/Receptionist greets, assists, and directs visitors in an efficient, professional, and friendly manner. The Administrative Specialist operates the administrative office phone system and performs assigned support duties.

• Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.
• Performs reception services in administrative offices; greets guests and visitors, determines identity and purpose for visit, signs in visitors, provides badges, and directs visitors to the appropriate area.
• Operates administrative phone system; answers incoming calls and directs callers as appropriate.
• Performs customer services duties including providing information in response to park and zoo visitor inquiries, and directs park visitors to the proper source for specific or detailed information.
• Keeps current on all park district and zoo information regarding special events, road closures, etc.
• Accepts and signs for deliveries;
  Ensures deliveries are delivered to the proper individuals/department.
• Performs opening and closing duties of reception area including unlocking and locking doors, turning on and off computer and lights, securing phone.
• Performs administrative support tasks as requested including filing, completing reports and forms, and assisting with special projects as needed.