Office Manager

Requirements

• Serve as the primary in-office point of contact, ensuring a professional and welcoming experience for employees and visitors.
• Manage guest arrivals (pre-arrival and the day of), building access, visitor check-in, and on-site navigation.
• Maintain an organized, professional front desk that creates a strong first impression of the office and Embrace brand.
• Oversee end-to-end meeting readiness, including room setup, technology, material and asset assembly, catering, and travel accommodations, for both guests and Embrace employees.
• Coordinate all food and beverage arrangements, from small meetings to larger-scale catering needs.
• Partner with the Director of Strategic Communications and Executive Operations to support office-wide events and programs such as employee life-event gifting, team gatherings, holiday parties, and other culture-focused programs, including planning coordination, setup, teardown, and day‑of execution.
• Act as the primary liaison with property management for building-related needs to ensure the building and office keep a safe, efficient, and professional environment for all.
• Demonstrates exceptional judgment when responding to inquiries, and protecting sensitive information while providing appropriate support and guidance.
• Maintain a high standard of organization and readiness across shared spaces, ensuring basic office needs, supplies, and essential items are available.
• Manage mail (scanning in mail for our claims and HR teams, in addition to delivering mail to employees’ desks) coordinating deliveries and shipments, and general office administration needs.
• Support onboarding and in-office experiences for new hires (desk readiness, first-day coordination).
• Other duties as assigned.

Demonstrates strong organizational skills and attention to detail while managing office operations, guest experiences, and event coordination. Maintains confidentiality and professionalism in handling sensitive information and interactions with employees and leadership.

• Confidentiality Management
• Event Coordination
• Organizational Skills
• Communication Skills
• A/V Technology Setup

• Professionalism
• Problem-Solving
• Proactive Nature
• Interpersonal Skills

• Guest Management
• Office Operations
• Event Planning
• Building Liaison
• Employee Onboarding

• Meeting Technology
• A/V Setup
• Office Administration Tools