Development Department Administrator

Cleveland Metroparks is seeking a detail-oriented and donor-focused Development Department Administrator to provide essential administrative, operational, and donor-related support to the Chief Development Officer and the broader Development team. This role is central to ensuring the department runs smoothly, serving as a key point of contact for donors, staff, and the public while managing core fundraising operations with accuracy and care.

The Department Administrator manages scheduling, correspondence, and meeting coordination while overseeing critical fundraising functions including gift processing, donor database integrity, financial reporting, and donor acknowledgment communications. This position is ideal for an organized, personable professional who excels at problem-solving, managing multiple priorities, and delivering a polished, donor-centered experience.

• Provides administrative support for the Development department, including meeting coordination, supply ordering, invoice processing, inventory management, and event logistics
• Maintains the donor database by updating donor details, contact information, relationship links, and other constituent records
• Manages and coordinates the Chief Development Officer's calendar, ensuring accurate scheduling and timely coordination of meetings
• Accurately processes donations and grants, ensuring the integrity of donor and financial records
• Prepares, edits, and personalizes donor acknowledgment letters consistent with department standards
• Generates and distributes daily gift reports and coordinates timely donor recognition
• Reconciles gifts, produces contributed income reports, and processes deposits in accordance with audit standards
• Serves as the first point of contact for donor and public inquiries, providing professional, donor-centered service
• Coordinates in-kind donations and supports donor events and special projects
• Assists with budget tracking, invoice processing, purchase card coding, and other financial recordkeeping
• Acts as a problem-solving liaison across divisions to keep department operations running efficiently