Administrative Assistant 2

Cleveland State University
Engaged Learning

Oversees internal office coordination and administrative support, by serving as the first point of contact in the office. Manages scheduling and event coordination for staff and leadership. Processes invoices, purchase orders, reimbursement, and expense reports while assisting with budget monitoring and financial tracking. Assistant with project and program support on administrative tasks. Assists with new employee onboarding. Performs other functionally related duties as assigned.

• High school diploma, GED , or state recognized equivalent.
• Three (3) years of customer service work experience in an office environment.
• Experience with budgeting and financial tracking.

• Associate degree preferably in business administration or related field.
• Experience working in higher education.
• Experience with a purchasing tracking system.

• Effective written and verbal communication skills, organizational skills, and decision-making abilities.
• Excellent interpersonal skills and have a “Customer Focus” attitude and delivery.
• Ability to effectively engage with team members when issues arise to ensure appropriate communication and develop effective resolution plans.
• Ability to meet deadlines and tackle emergencies and difficult situations.
• Ability to multi-task in fast paced environment.
• Ability to maintain budget and billing records.
• Skilled at designing or setting up manual and electronic files.
• Skilled at operating standard office equipment.
• Proficient in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint.