Service Advisor
Job in
Cleveland, Cuyahoga County, Ohio, 44118, USA
Listed on 2026-02-14
Listing for:
Martin Management Group
Full Time
position Listed on 2026-02-14
Job specializations:
-
Automotive
Job Description & How to Apply Below
Responsibilities:
* Greet customers promptly
* Obtain customer and vehicle information
* Clearly report all vehicle symptoms as described by the customer
* Determine and recommend needed maintenance base on age, mileage and history of vehicle
* Prepare a complete and accurate estimate of cost for labor and parts
* Establish follow up time
* Monitor the progress of each vehicle throughout the day, and updating customers frequently
* Verify that the final invoice reconciles with the work performed on the repair order
* Explain all completed work and charges to customers
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