Electric Utility Program Manager

Overview

Electric Utility Program Manager Under administrative direction, this position is responsible for planning, managing, and coordinating assigned functions, which may include administration, citizen engagement, research, and financial operations. Responsibilities include developing work rules, implementing training programs, and may manage assigned staff members to ensure the effective performance of departmental objectives. Performs other job-related duties as required.

Bachelor's Degree required. Four years of full-time paid management or administrative experience required. (Substitution:
Two years of any equivalent combination of education, training and experience may substitute for each year of college education lacking.) Valid State of Ohio Driver's License required.

• Initiate and monitor major capital projects for Electric Distribution and Transmission infrastructure, Smart Grid improvements, and Lighting.
• Directly manage essential projects and oversee the coordination of various IT, construction, and support projects. Coordinate cross-functional resources in departments including Sales, Engineering, and Operations.
• Develop and update Request for Proposal documents, including establishing requirements and deliverables. Collect, organize, and analyze research to understand market, vendors, and bid options. Monitor and evaluate contract and project performance. Manage awarded contract performance, project progress, issues and risks, keep stakeholders informed, and accomplish project goals.
• Initiate and lead business process improvements by performing root cause analysis, managing change, and tracking issues.
• Establish deadlines, ensure complete and timely deliverables, troubleshoot problems, and coordinate cross-functional teams to ensure the successful completion of projects.
• Coordinate with customers, utilities, and other external entities.
• Perform other job-related duties as required, including managing employees, developing reports, and business and data analysis.

• Bachelor's Degree required.
• Four years of full-time paid management or administrative experience required. (Substitution:
  Two years of any equivalent combination of education, training and experience may substitute for each year of college education lacking.)
• Valid State of Ohio Driver's License required.

• Bachelor’s Degree in Business Administration, Project Management or related field (may substitute two (2) years of full-time experience for each year of college education lacking.)
• Two (2) or more years working in an engineering, utility, or IT environment with experience directly managing large complex projects.
• Project Management Professional (PMP) Certificate or equivalent.
• Excellent written, presentation, and verbal communication skills, including communicating complex technical topics to an audience of diverse non-technical backgrounds.
• Experience with various project and process applications such as MS Project, Visio, and SharePoint Lists.

• Applied knowledge with Microsoft applications including Excel, Outlook, and SharePoint.
• Experience in work order management systems such as Cityworks.
• Expertise developing and documenting processes and procedures.
• Familiarity with Geographic Information Systems (GIS) techniques and software such as ArcGIS.
• Knowledge of City procurement regulations, policies, and procedures

The City’s guiding principles are as follows:
Placing Clevelanders at the Center, Empowering Employees to Do Purposeful Work, Defining Clear and Pragmatic Objectives, Leading with Trust and Transparency, Striving for Equity in All We Do, and Embracing Change. All City employees are responsible for embracing and carrying out these principles in all that they do.

The City of Cleveland makes available a variety of benefit options depending upon your employment status and any applicable union membership. In general, benefit options include comprehensive medical, dental, vision, prescription medical and life insurance. Specific information regarding benefit eligibility will be discussed and reviewed at the time of hire.