Catering Coordinator - Cleveland Museum of Art

Overview

Bon Appetit

Salary: $47,840 - 52,000 / year

Our Passion is Food!

At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes.

We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!

Job Summary

Work as a Catering Coordinator in a world-class museum environment offering free parking, a complimentary shift meal, and strong work life balance. The museum is closed most Mondays, with limited exceptions for national holidays or large events. In this full-time role, you will oversee the planning and execution of catered events, serving as the primary liaison between clients, vendors, catering teams, and museum staff to deliver exceptional events while upholding museum policies, conservation standards, and guest experience expectations.

• Plan, coordinate, and execute event logistics including timelines, event orders, floor plans, and tastings
• Serve as the primary liaison between clients, museum staff, catering teams, and external vendors
• Ensure compliance with museum rules, security requirements, and conservation guidelines
• Coordinate vendor arrivals, rental deliveries, and pickups including florists, musicians or DJs, photographers, and equipment providers
• Communicate and enforce clear boundaries regarding permitted and restricted event activities
• Oversee on-site event execution including setup, service, and breakdown
• Supervise event staff and vendors during events
• Troubleshoot and resolve issues professionally and efficiently in real time
• Maintain accurate records including contracts, invoices, and event documentation
• Support sales efforts and upsell enhancements when appropriate
• Partner closely with the Director of Events and Catering Director to ensure proper on-site support
• Perform other related duties as assigned

• Minimum of three years of experience in event coordination, catering, hospitality, or venue management
• Strong organizational, time management, and multitasking skills with the ability to manage multiple events simultaneously
• Excellent written and verbal communication skills
• Professional, customer-focused demeanor with a passion for people and events
• Availability to work evenings, weekends, and holidays as required
• Preferred experience in museums, galleries, or historic venues
• Knowledge of food and beverage service and event operations
• Familiarity with event management and CRM software
• Ability to read and create basic floor plans

• Ability to stand and walk for extended periods during events and lift up to 25 pounds as needed.
• Work is performed on-site in an art museum environment with varying noise and activity levels.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,  () or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance…