Vendor Analyst

Position Overview

The Vendor Analyst supports the Vendor Management Program by ensuring compliance with company policies, maintaining vendor records, conducting due diligence and risk assessments, and monitoring vendor performance.

• Ensure compliance with Vendor Management policies, procedures, and regulatory requirements.
• Maintain and administer the Company's vendor contract repository and related records.
• Develop, maintain, and distribute vendor management dashboards, reports, and metrics to key stakeholders.
• Conduct vendor due diligence reviews, risk assessments, and ongoing vendor monitoring activities.
• Manage the Vendor Management inbox, triaging and assigning requests to appropriate team members.
• Create, update, and maintain vendor management documentation, procedures, and supporting materials.
• Perform periodic vendor performance reviews and assist in the development and monitoring of vendor performance improvement plans.
• Maintain the Company's Approved Vendor List and ensure vendor information remains current and accurate.
• Support Vendor Management leadership and team members with vendor‑related initiatives, reporting, and analysis.
• Collaborate with internal business partners to facilitate vendor onboarding, renewals, and ongoing oversight activities.
• Identify opportunities to improve vendor management processes and reporting capabilities.
• Participate in special projects and other duties as assigned.

• Bachelor's degree in Business Administration, Supply Chain Management, Finance, Risk Management, or a related field; or equivalent combination of education and relevant experience.
• Experience in vendor management, procurement, supplier management, risk management, or a related business function, preferred.
• Mortgage industry experience, preferred.
• Working knowledge of vendor management principles, third‑party risk management, and vendor lifecycle processes.
• Understanding of service level agreements (SLAs), key performance indicators (KPIs), and vendor performance management.
• Knowledge of vendor risk assessment methodologies and compliance monitoring practices.
• Excellent analytical, organizational, and problem‑solving skills.
• Ability to manage multiple priorities and projects in a high‑volume environment.
• Excellent written, verbal, and interpersonal communication skills.
• Strong attention to detail and commitment to data accuracy.
• Ability to work independently while contributing effectively within a team environment.
• Demonstrated commitment to continuous process improvement.
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Cross Country Mortgage, LLC strives to provide employees with a robust benefit package. Cross Country Mortgage, LLC supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).

The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self‑expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.