National Account Manager

National Account Manager

Account Management Jobs Pittsburgh, Pennsylvania Cleveland, United States

Join Team CARFAX as a National Account Manager.

We’re mission‑focused on helping grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than a company: we help millions of consumers make more‑informed decisions every day. We value a balanced life while tackling challenging projects in a fast‑paced environment. One last thing: our four‑day week continues in Summer 2026!

The National Account Manager represents the CARFAX brand to key automotive industry accounts and serves as the primary executive‑level point of contact for large or multi‑store car dealer groups. The goal of this position is to build strong mutually beneficial business relationships with CARFAX’s corporate dealership customers.

• Build relationships at all corporate levels of influence within the assigned customer base (President, CFO, COO, VP Marketing, CTO, E‑commerce).
• Cultivate new business development opportunities.
• Co‑ordinate all aspects of client interaction across internal and customer‑facing teams.
• Review and analyse customer performance data and metrics.
• Manage all phases of new onboarding: implementation, deliverables, training.
• Respond rapidly to customer needs and provide exceptional levels of customer service.

• 10+ years of automotive account management experience.
• Demonstrated ability in developing corporate‑level relationships within top dealer groups.
• Strong collaboration skills and proven ability to develop internal relationships.
• Road warrior mentality – frequent regional travel and occasional overnights.
• Proven ability in value creation and account planning.
• Ability to run an agenda‑driven meeting, virtually or in person.
• Focus on a great customer experience and attention to detail in ongoing account management efforts.
• Knowledge of dealer management software systems (plus).
• Strategic thinker and problem solver.

• Competitive compensation, benefits and generous time‑off policies.
• 4‑Day summer work weeks and a winter holiday break.
• 401(k) / DCPP matching.
• Annual bonus program.
• Casual, dog‑friendly, and innovative office spaces.

• 10X Virginia Business Best Places to Work.
• 9X Washingtonian Great Places to Work.
• 10X Washington Post Top Workplace.
• 3X St. Louis Post‑Dispatch Best Places to Work.

S&P Global has announced the intent to separate its Mobility Segment into a standalone public company. CARFAX, part of S&P Global Mobility, helps millions of people every day confidently shop, buy, service and sell used cars with innovative solutions powered by CARFAX vehicle history information. CARFAX has been the expert in vehicle history since 1984 and owns the world’s largest vehicle history database.

CARFAX is an affirmative action/equal opportunity employer. It provides equal employment opportunity to all persons regardless of race, color, sex, pregnancy, religion, national origin, age, ancestry, citizenship status, veteran status, military status, disability or handicap, sexual orientation, genetic information or any other status protected by federal, state or local law. CARFAX provides reasonable accommodations for qualified individuals with disabilities, maintains a drug‑free workplace and participates in E‑Verify.

CARFAX Canada is an equal‑opportunity employer and will consider all qualified candidates without regard to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status or any other status protected by law.

We’re committed to providing accommodations by request for candidates undertaking all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact the recruiter or email