LEU Operations Supervisor

Company

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives.

As part of the nation’s central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are:
Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change.

For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

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As a designated Federal Reserve Law Enforcement Officer, enforces federal laws and Federal Reserve policies and regulations to protect life, property and assets. Supervises daily Law Enforcement Unit (LEU) Uniformed Operations. This position is an essential function of the Bank and may require extended work hours and/or work during emergency or crisis situations.

This position is either a 2nd shift: 2:00 PM-10:30 PM or 3rd Shift: 10:00 PM-6:30 AM, according to business need.

• Supervise Shift Operations – Acts as shift commander of LEU operations to supervise daily shift operations, ensuring compliance with standard operating procedures and general orders. Utilizes independent thinking and problem solving skills to ensure issues are addressed promptly and when necessary prepares written documentation and/or informs LEU management.
• Performance Management – Establishes and maintains a working environment conducive to positive morale, inclusion, quality, innovation and teamwork. Evaluates and provides ongoing training and development of staff including performance reviews and regular feedback. Recommends and in some cases administers staffing changes and disciplinary actions.
• Administrative Duties – Carries out administrative functions to include, but not limited to; generation of daily shift assignments ensuring adequate coverage, daily testing of pertinent department equipment, review of shift reports and logs ensuring completion, accuracy, and appropriate distribution of information.
• Serves as a representative of the LEU, at internal and external meetings.
• Performs other duties as assigned or requested.
• Adheres to the Bank’s attendance policies through regular and prompt attendance.

• High school diploma/GED and 9 years of related work experience or
• Two years of college and 7 years of related work experience or
• Bachelor’s degree and 5 years of related work experience
• Ability to complete, or have completed Federal Reserve System Basic Law Enforcement Course (BLEC)
• Ability to complete, or have completed the Field Training and Evaluation Program (FTEP)

• Basic ability to operate office equipment
• Basic ability to perform independent research
• Intermediate Customer Service skills
• Intermediate Leadership/Supervisory/Management skills
• Intermediate knowledge of Microsoft Office tools
• Basic presentation skills
• Intermediate problem solving and analytical skills
• Intermediate public speaking skills
• Intermediate knowledge of regulations, procedures, and practices of a specific discipline: LEU Standard Operating Procedures and General Orders
• Intermediate Relationship management
• Basic strategic thinking/planning
• Intermediate teamwork/collaboration skills
• Intermediate verbal and written communication skills

The expected starting salary range for the LEU Operations Supervisor is between $73,400 and $91,800 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://(Use the "Apply for this Job" box below)./careers

Physical Demands and General Working Conditions

This is not necessarily an exhaustive list of all…