Client Services Lead — Onboarding & Retention
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-07-30
Listing for:
Hylant Group, Inc.
Full Time
position Listed on 2026-07-30
Job specializations:
-
Business
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Hylant Group, Inc. is seeking an Associate Client Service Manager to support a book of business (approximately $500,000 revenue). You will coordinate with internal resources to ensure client needs are met and retention.
You will onboard new clients, manage renewals, and help build long-term partnerships with clients, carriers, and internal teams, while supporting senior staff on larger accounts and maintaining CES compliance.
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