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Scratch-Off Product Manager

Job in Cleveland, Cuyahoga County, Ohio, 44113, USA
Listing for: Ohio Jobs
Full Time, Part Time position
Listed on 2026-08-05
Job specializations:
  • Business
    Operations Management
Job Description & How to Apply Below

Scratch-Off Product Manager

Organization:
Lottery Commission Agency Contact Information:
Ohio Lottery Commission Office of Human Resources: careerso.gov

Work Location:

Lausche Building 615 West Superior Avenue Cleveland

Schedule:

Full-time

Work Hours:

MONDAY-FRIDAY; 8:00AM-5:00PM Classified Indicator:
Unclassified Union:
Exempt from Union

Primary Job Skill:
Program Management Technical

Skills:

Contract Negotiation, Customer Research, Business Professional

Skills:

Customer Focus, Growth Mindset, Innovation

Agency Overview:

About Us:

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions. For more than 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it. Our mission is:
Supporting education by offering entertaining gaming experiences. Our vision is:
Investing in Ohio's students and communities through gaming innovation. We are looking for smart, passionate and creative people to join our team and help us achieve our mission. We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.

Job Description:

Responsibilities of the Scratch-Off Product Manager include but are not limited to:
Provides program direction for all aspects of Ohio Lottery Commission's Scratch-Off products portfolio. Manages all activities related to all Scratch-Off products life cycles including game portfolio plan, strategy, research, industry benchmarking, game creation, game design, prize structure development, working papers, game rules, game promotions, game Point of Sale material, game indexing, vendor collaboration, stakeholder collaboration, market launch, sales and performance analysis and forecasting, game closing, etc.

Develops and implements strategic plans for Scratch-Off products portfolio. Defines Scratch-Off products portfolio sales goals and objectives and develops plans and strategies to maximize sales. Manages Scratch-Off products portfolio budget. Serves as the Ohio Lottery Commission's subject matter expert for all Scratch-Off products. Supervises assigned staff including assigning work and monitoring progress, training, evaluating and keeping assigned staff up to date on Scratch-Off products portfolio information.

Manages the Scratch-Off products contract and warehousing and ticket distribution contract. Ensures vendors are meeting various service level agreements. Develops contract monitoring plans. Enforces all components of contracts. Establishes vendor performance measures and requirements. Ensures vendors perform according to Ohio Lottery Commission expectations. Forms, cultivates and maintains key relationships with the vendors. Consults with, advises and provides information to parties involved with the contracts.

Performs key functions in the scratch-off products contract and warehousing and ticket distribution contract rebid process such as Requests for Proposals, evaluating bids, and leading implementation of new vendors and products. Performs other duties and work on special projects as directed. Official State of Ohio Classification:
Program Administrator 3 (63124)

Why Work for the State of Ohio:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:
Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
* Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications:

5 years training or 5 years experience in business administration, management or public administration.

-Or completion of undergraduate core program in business administration, management or public administration; 36 months training or 36 months experience in supervisory, administrative &/or managerial position.

-Or completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File; 36 months training or 36 months experience in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development.

-Or 1 yr. exp. as Program Administrator 2, 63123.

-Or equivalent of Minimum Class Qualifications For Employment noted above. Job

Skills:

Program Management, Business, Contract…

Position Requirements
5+ Years work experience
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