Scratch-Off Product Manager

Job Description - Scratch-Off Product Manager (2600055T)

Lottery Commission

Lausche Building 615 West Superior Avenue, Cleveland, OH

United States of America, OH, Cuyahoga County, Cleveland

Full-time, Monday-Friday; 8:00 AM-5:00 PM

$40.40 per hour

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Official State of Ohio Classification:
Program Administrator 3 (63124)

• Provide program direction for all aspects of Scratch-Off product portfolio
• Manage all activities related to Scratch-Off product life cycles, including planning, strategy, research, industry benchmarking, game creation, design, prize structure, working papers, rules, promotions, POS material, indexing, vendor and stakeholder collaboration, market launch, sales, performance analysis, forecasting, and closing
• Develop and implement strategic plans and sales goals to maximize portfolio performance
• Manage portfolio budget
• Serve as subject matter expert for all Scratch-Off products
• Supervise assigned staff: assigning work, monitoring progress, training, evaluating, and updating staff on portfolio information
• Manage contracts for Scratch-Off products, warehousing, and ticket distribution
• Ensure vendors meet service level agreements, develop contract monitoring plans, enforce contract components, establish vendor performance measures, and maintain key vendor relationships
• Consult and provide information to parties involved with contracts
• Lead key functions in the contract rebid process such as Requests for Proposals, bid evaluation, and implementation of new vendors and products
• Perform other duties and special projects as directed

• 5 years training or experience in business administration, management, or public administration; or completion of an undergraduate core program in these fields plus 36 months training/experience in supervisory, administrative, or managerial position; or completion of an undergraduate core program in a field commensurate with the program area plus 36 months training/experience involving planning, research, or policy/procedure development; or 1 year experience as Program Administrator 2, 63123;
  
  or equivalent of Minimum Class Qualifications for Employment
• Job
  
  Skills:
  
  Program Management, Business, Contract Negotiation, Customer Research, Customer Focus, Growth Mindset, Innovation

The Ohio Lottery does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status and/or military status in employment or the provision of services. The Ohio Lottery is a drug‑free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). This position may be subject to additional restrictions pursuant to the State of Ohio Drug‑Free Workplace Policy (HR‑39), and as outlined in the posting.

Conviction of a felony or misdemeanor of the first, second or third degree, involving gambling, fraud or misrepresentation, theft, or any crime of moral turpitude, prohibits an applicant from being selected for this position, as long as the record of the conviction has not already been sealed (ORC ). Employment contingent upon successful completion of a criminal background check as required by Section 3770.02(D) of the Ohio Revised Code.