Contracts & Billing Administrator

Tri Mark USA is the country's largest provider of design services, equipment, and supplies to the food service industry. We proudly serve our customers by providing design services, commercial equipment, and food service supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer food service operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company.

Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values:
Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit:

• Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program

• The Contracts & Billing Administrator reports to the Manager, Contracts and Billing
• Located in Cleveland, OH
• Full-Time
• Must have AIA Billing experience
• Hybrid

The Contracts & Billing Administrator will play a key role in supporting the efficient execution of contracts and billing processes. Experience with Vendor Management Systems (VMS) and Navision is a significant plus for this role. The ideal candidate should possess a strong foundation in contracts and billing procedures, demonstrate excellent organizational skills, and contribute to the overall success of our Contracts & Billing department.

• Manage and organize contract documents and records, ensuring accuracy and completeness.
• Review contract terms and conditions, identifying key details and requirements.

• Execute billing processes, including data entry, invoicing, and documentation.
• Ensure invoices are prepared in compliance with contractual terms and client requirements.

• Maintain and analyze contract and billing data using Navision and other relevant systems.
• Perform data verification, reconciliation, and generate reports as needed.

• Utilize VMS to facilitate the management of vendor contracts, compliance, and performance.
• Collaborate with vendors through the VMS to ensure seamless contract administration.

• Communicate effectively with internal teams and external stakeholders regarding contract and billing matters.
• Collaborate with cross-functional teams to address inquiries and resolve issues.

• Identify opportunities for process improvements within the Contracts & Billing department.
• Participate in initiatives to enhance overall efficiency and effectiveness.

• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Detail-oriented with a commitment to accuracy.
• Ability to work collaboratively in a team environment.
• Analytical mindset with the ability to interpret and analyze contract and billing data.
• Ability to adapt to new processes and technologies.
• Strong problem-solving skills and a proactive approach to addressing challenges.

• 1 – 2 years of relevant experience in Contracts & Billing administration, or equivalent Military or practical experience.
• Experience with Vendor Management Systems (VMS) and Navision is preferred.
• Proficient in Microsoft Office applications.
• Experience with AIA billing.
• Prior experience in food service equipment and supplies desired.
• Ability to successfully pass a background check post offer acceptance.

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Compensation includes the posted base salary range and does not reflect potential commission, incentive, bonus, or other additional compensation opportunities, where applicable. Total compensation is determined based on experience, skills, internal equity, geographic location, and other job-related compensatory factors.

In addition to base salary, this role will be eligible for…