Project Coordinator - Onsite

Project Coordinator

Genesis
10 is currently seeking a Project Coordinator for an Onsite position with a Major Financial Institution located in Brooklyn, OH. This is a 5-month contract opportunity. Pay range: $35.00 per hour.

This role will support multiple functions and processes within Payment and Deposit Operations, focusing primarily on working with Service and Support teams in procedure development, testing, and creating scripts for testing. The ideal candidate will also be responsible for coordinating the activities of testers and completing weekly planning. As an analyst, you will develop industry expertise, detailed product knowledge, and drive the execution of strategic initiatives.

• Provide operation support of Lockbox applications and additional areas as assigned
• Create, edit, and test application and operational procedures for Lockbox Operations and Support
• Write and execute test scripts for operational testing of applications in process improvement projects
• Perform business analysis for payment and deposit applications as assigned, including mainframe, PC, distributed systems, databases, and/or web-based applications
• Mine data from primary and secondary sources, often using complex joins across multiple datasets
• Provide ongoing production support within Payment and Deposit Operations applications and processes, acting as the first line of contact for user-reported inquiries and problems
• Perform problem reporting, tracking, resolution, root cause analysis, and identification of preventative measures
• Deliver high-quality support and great service to internal/external partners and clients
• Actively participate in and provide guidance on Lockbox-related applications/systems, process initiatives, and projects
• Translate business needs and requirements to Technology partners and translate technical material to operational service areas and lines of business
• Analyze qualitative, operational, and financial data for strong problem-solving
• Concisely and effectively communicate with senior management

• Bachelor's Degree or equivalent experience of ideally 2 years in an operational or support environment
• Attention to detail in documenting and implementing requirements
• Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues
• Excellent written and verbal communication skills
• Ability to effectively manage change and stay on top of task assignments
• Strong decision-making and analytical skills
• Ability to facilitate research and resolution of sometimes less-than-straight-forward issues
• Strong aptitude for technology-based tools and databases (i.e., Excel, Access)
• Interest, willingness, and ability to assimilate information quickly and succinctly
• Works well in a team-based environment
• Strong interpersonal, influencing, and relationship-building skills; must demonstrate the ability to work cross-functionally
• High degree of adaptability and intellectual curiosity, comfortable with ambiguity
• Exceptional teamwork and collaboration

• 1-2 years of Operational Analyst experience
• Technically savvy in relation to Windows systems and software
• Experience in Excel and Jira with an ability to manage large data sets, creating summary views using pivot tables, data graphs/visualization

Only candidates available and ready to work directly as Genesis
10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Genesis
10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.