Merchandising Coordinator

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $43,000.00 To $50,000.00 Annually

At the Rock & Roll Hall of Fame, we are dedicated to making a difference. We are an inclusive & welcoming museum that encourages creativity, embraces innovation, and creates a culture of belonging.

The Merchandising Coordinator keeps the day-to-day engine of the Rock & Roll Hall of Fame's retail operation running smoothly. This role is built around accuracy and follow-through — maintaining clean, correct data across the ecommerce platform and purchase orders, and carefully reconciling invoices against POs and shipments to catch discrepancies before they become problems. It's a highly detail-oriented, cross-functional role well-suited to someone who takes pride in getting the numbers and the details right.

This is a great entry point into retail operations, buying, and ecommerce for someone looking to build a foundation across multiple sides of the business.

• Upload and organize product images on the ecommerce platform
• Support product activations, ensuring items go live accurately and on schedule
• Assist with SEO updates for product listings
• Perform detailed, accurate data entry to keep product and inventory information current across systems
• Regularly audit product and inventory data for errors or inconsistencies

• Create and manage purchase orders
• Track outstanding and open purchase orders, and process PO updates as needed
• Review and process vendor invoices
• Reconcile invoices line‑by‑line against purchase orders and shipments, flagging discrepancies before they progress
• Investigate and resolve discrepancies with vendors
• Communicate payment status to vendors, with support from the finance team
• Maintain organized, audit‑ready records of POs and invoices

• Coordinate with warehouse staff to receive samples for photoshoots as needed

• Support other retail projects and initiatives as needed or assigned

• Prior experience in retail, ecommerce, or administrative/coordination work is a plus, but not required
• Exceptional attention to detail — comfortable catching small errors in large sets of data or numbers
• Strong data entry skills and accuracy, with experience in spreadsheets (Excel/Google Sheets)
• Methodical and patient approach to reconciliation and problem‑solving
• Basic familiarity with e‑commerce or purchase order systems, or willingness to learn quickly
• Strong organizational skills with the ability to juggle multiple tasks and deadlines
• Clear, professional communication skills for working with vendors and internal teams
• Interest in music, retail operations, or the Rock Hall’s mission is a plus

• Accuracy of data entry across product, inventory, and PO/invoice records
• Purchase orders and invoices processed accurately and on schedule
• Discrepancies caught and resolved promptly, before they escape
• Accuracy and timeliness of product uploads and activations
• Positive feedback from cross-functional partners (buying, ecommerce, finance, warehouse)

• Ability to read and demonstrate basic oral, written, mathematical and manual skills. Ability to communicate and be articulate in standard English.
• High school graduate and equivalent professional experience (bachelor’s degree in related field preferred.)
• Excellent listening and communication skills, including written and oral.
• Positive, outgoing approach and enjoys interacting and working with others.
• Willingness to learn and take initiative and manage multiple tasks and projects at a time.
• A professional,…