Dining Experience Coordinator

The Dining Experience Coordinator supports Viking Food Co. through student engagement, customer service, meal plan administration, and event coordination. This entry-level position serves as a key liaison between students, dining staff, and campus partners to ensure a positive dining experience. The Dining Experience Coordinator helps manage communications, supports special events, and contributes to initiatives that enhance student satisfaction and awareness of Viking Food Co.’s

programs and services.

COMPENSATION:
The Hourly rate for this position is $16.00 to $18.50. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS:
Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

For more information about Aramark benefits,  Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

• Serve as a primary point of contact for student and guest dining inquiries.
• Address customer concerns and resolve issues in a timely, professional manner via the dining services email
• Support student outreach initiatives and dining satisfaction programs.
• Assist with dining service marketing efforts, promotions, and engagement activities.
• Gather feedback from students and provide recommendations for service improvements.
• Maintain a visible presence in dining locations to foster positive relationships with students and guests.
• Support meal plan administration, including student account inquiries and troubleshooting.
• Coordinate communications regarding dining policies, operating hours, menu updates, and service changes.
• Maintain accurate records, reports, and departmental documentation.
• Prepare correspondence, presentations, and meeting materials as needed.
• Assist with tracking customer feedback metrics and student satisfaction data.

• Assist in planning and executing special dining events, themed meals, catering functions, and campus programs.
• Collaborate with student organizations, residence life, orientation teams, and campus departments.
• Support new student orientation, welcome week, admissions events, open houses, and other university events.
• Coordinate promotional activities that increase student participation and awareness of dining programs.
• Help develop student engagement initiatives that strengthen campus community and dining participation.

• Promote and support food safety, sanitation, and workplace safety standards.
• Assist with compliance documentation related to dining programs and events.
• Report safety concerns and customer service issues to management promptly.

• Strong relationship-building and customer engagement skills.
• Ability to communicate effectively with diverse student populations.
• Problem-solving and conflict-resolution capabilities.
• Attention to detail and…