Customer Growth Strategy Senior Manager | Industrials

We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence.

Visit us at:
Role Purpose Originate, sell, and deliver client programs that identify, validate, and scale new customer-led growth opportunities. Senior Managers are responsible for directing the strategic agenda, driving provocative and future-forward thinking, generating POV content, ensuring ideas are tested and refined with the right evidence, and guiding them to market launch and scale.

Key Responsibilities Originate c-suite level work within the Industrials sector, partnering across strategy and customer experience practices to bring integrated growth solutions to senior client leaders.

Partner with client executives to define growth priorities that align to customer needs and market shifts. Build and sustain trusted advisor relationships with executive stakeholders, maintaining a consistent pipeline of business growth and customer innovation across a focused set of Industrials clients.

Lead cross-functional teams in identifying high-value opportunities through customer insight, market analysis, and competitive scanning. Leverage large-scale quantitative and qualitative data sets, including customer surveys, market intelligence, and financial modeling to size growth opportunities.

Pressure-test assumptions and build the evidence base for strategic recommendations across Industrials clients.

Apply structured analytical frameworks to prioritize growth initiatives across dimensions of market attractiveness, competitive differentiation, and organizational feasibility, translating complex, multi-variable inputs into clear, sequenced investment roadmaps for C-suite decision-makers.

Apply proprietary, best-in-class protocols to rapidly test and validate concepts with real and synthetic customer input. Prioritize initiatives based on evidence, impact potential, and scalability. Guide go-to-market and scaling strategies for validated opportunities. Mentor team members to strengthen their strategic and client engagement skills. Model a culture of rigor, curiosity, and client-centricity while coaching team members to strengthen both analytical and advisory capabilities in complex industrial contexts.

What Success Looks Like Delivering validated, high-impact growth strategies that translate into measurable client results. Guide clients through go-to-market strategy and commercial scaling for validated growth propositions, connecting market entry sequencing, channel economics, and customer willingness-to-pay into actionable roadmaps.

Building trusted relationships with senior client leaders as a go-to advisor for growth and innovation. Embedding evidence-based decision-making into client growth planning. Ongoing and sustained client relationships in a particular industry. A solid pipeline of work that aligns to both industry and customer growth. Consistent ability to generate work for self and a small team of individuals. Ability to travel 25-50%
Basic Qualifications
10+ years in strategy consulting, corporate innovation, or product/service design and launch within the Industrials space (Automotive, Manufacturing, Logistics).

Preferred Qualifications:

Proven experience in consulting engagements with measurable impact. MBA or advanced degree in innovation, strategy, or related field a plus. Track record in…