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Emergency Crisis Mgmt/ Disaster Relief Customer Service Rep

Emergency & Routing Communications Specialist

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: MetroHealth Nurse-Family Partnership
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt/ Disaster Relief, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A healthcare system in Cleveland is seeking a qualified individual to manage incoming and outgoing calls effectively. The role involves initiating emergency codes and ensuring proper responses. Candidates should possess a high school diploma, communicate well, and ideally have experience in a hospital environment. The position requires handling large call volumes while upholding high customer service standards. The work hours are biweekly and may include rotating weekends and holidays.
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