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Technical Support

Customer Success Manager, Cybersecurity SaaS

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Proofpoint
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A cybersecurity company in Cleveland is seeking a Customer Success Manager to drive customer satisfaction and product value. You will engage with customers to ensure they realize the complete value of products, advocate for their needs, and analyze data for outreach strategies. The ideal candidate will have experience in customer success within a SaaS environment, excellent communication skills, and the ability to work independently.

This position offers a flexible work environment with competitive compensation.
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