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Customer Service Rep Customer Success Mgr./ CSM

Museum Visitor Services: Tickets & Memberships

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Cleveland Museum of Art
Part Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A renowned art institution in Cleveland seeks part-time Visitor Service Associates to enhance visitor experiences. Responsibilities include managing ticket sales, welcoming guests, and assisting them during their visits. Ideal candidates will possess strong communication skills and be comfortable in a fast-paced customer service environment. The position requires working approximately 21–28 hours per week, focusing on providing an exceptional visitor experience.

Benefits include partner-level membership and discounts within the museum.
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