Customer Success Lead - SMB & Retention
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-02-28
Listing for:
UPS
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager, HelpDesk/Support
Job Description & How to Apply Below
A leading logistics company is seeking a Signature Customer Success Supervisor in Cleveland, Ohio. The role focuses on managing a portfolio of smaller accounts, enhancing customer satisfaction, and driving account growth through effective communication and organizational skills. Ideal candidates should have a customer success background and possess strong data-driven and organizational abilities. Benefits include comprehensive medical coverage and a generous 401(k) plan, making this an attractive opportunity for motivated professionals.
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