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Customer Success Lead - SMB & Retention
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-02-28
Listing for:
UPS
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager, HelpDesk/Support
Job Description & How to Apply Below
A leading logistics company in Cleveland is seeking a Signature Customer Success Supervisor. This role involves managing customer relationships, focusing on satisfaction and retention, and leveraging tools for optimal client management. The ideal candidate has prior experience in customer-facing roles and possesses strong organizational skills. The position offers a competitive salary range, comprehensive benefits, and the opportunity to work in a dynamic environment that prioritizes customer loyalty and growth.
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