Customer Success & Operations Manager
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-03-01
Listing for:
Insight Global
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A manufacturing company in Cleveland seeks a Customer Service Manager to oversee customer interactions and manage a team of specialists. The ideal candidate will have at least 5 years of experience in customer service within a manufacturing environment, strong leadership skills, and proficiency in ERP systems. Responsibilities include ensuring customer satisfaction, resolving issues, and maintaining effective communication. This role requires a collaborative approach and a proactive attitude towards problem resolution.
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