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Guest Experience Agent

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: HEI Hotels & Resorts
Full Time position
Listed on 2026-03-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Position: Downtown Guest Experience Agent
A premier Cleveland hotel is seeking a Front Desk Agent to provide exceptional customer service and enhance guest experiences. You will be responsible for greeting guests, managing check-ins and check-outs, and handling inquiries with a positive attitude. Ideal candidates should possess strong communication skills and problem-solving abilities. This position offers an hourly rate of $17 to $18 and comprehensive benefits including medical, dental, and 401(k) matching.

Join us and be part of our vibrant hospitality team!
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