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Technical Support HelpDesk/Support

SaaS Customer Solutions Specialist

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Banyan Technology
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading SaaS company in Ohio is seeking a Customer Solutions Representative to enhance the Client Experience Team. This role involves assisting clients with our logistics software, troubleshooting issues, and delivering exceptional service. Ideal candidates have a strong customer service background and are comfortable with technology. The position offers growth opportunities within a collaborative team environment, along with competitive benefits and a focus on professional development.
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