Client​/Customer Support Assistant

At Dinamic AS Group, we are committed to helping businesses achieve sustainable growth through innovative solutions, strong client relationships, and a results-driven approach. Our team values professionalism, collaboration, and continuous development, creating an environment where motivated individuals can build rewarding careers while making a meaningful impact. Dynamic AS Group is seeking a Customer Support Assistant to join our team in Cleveland, OH.

In this role, you will serve as a key point of contact for customers, assisting with inquiries, resolving concerns, and ensuring a high level of customer satisfaction. This position is ideal for individuals with strong communication skills, attention to detail, and a commitment to providing outstanding service.

• Respond to customer inquiries in a professional and timely manner
• Provide accurate information regarding products, services, and company policies
• Assist customers with issue resolution and follow-up communication
• Maintain and update customer records and documentation
• Coordinate with internal departments to ensure customer needs are met
• Monitor customer requests and ensure efficient handling of support cases
• Identify opportunities to improve customer experience and service processes
• Perform administrative tasks related to customer support operations

• Professional and customer‑focused attitude
• Proficiency with computer systems and office software
• Comprehensive training and ongoing development programs
• Valuable hands‑on experience in customer relations and business operations
• Stable full‑time position with long‑term growth potential
• Skill development in communication, organization, problem‑solving, and customer service