Multi Site Customer Service Coordinator

Overview

Area Customer Service Coordinator responsible for supporting daily operations, implementing new services, and fostering a customer-centric environment within the assigned geographical area.

• Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights.
• Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
• Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in engagements.
• Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.

• High school diploma with at least 12 months of relevant work experience.
• Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius.
• Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.

• Additional education beyond high school is encouraged.
• Proficiency in Microsoft Office suite and other computer operations.
• Demonstrated experience in customer service or related fields.
• Commitment to personal growth and accountability through ongoing education and development opportunities.